Reference

Terms Conditions for Your flagshipsports Account

These terms set out exactly what you agree to when you open an account and use flagshipsports — from how your PayPal, Venmo, or Play+ transactions are handled to how we manage account access in eligible states.

Applies to all US-eligible accountsCovers PayPal, Venmo & Play+ transactionsState law determines access eligibilityAccount security obligations includedSubject to change with notice
flagshipsports Terms Conditions for Your flagshipsports Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data & Your Rights

These terms include specific obligations around how we store your data, how we protect your account, and how you can request changes. We use SSL encryption across all account pages and payment flows — whether you are funding via PayPal, submitting a Venmo withdrawal, or checking your Play+ balance. Identity verification is required before your first withdrawal; this is a standard process where you upload a government-issued ID through the secure document portal in your account settings.

Data Retention

We retain account and transaction records as required by applicable state regulations. You can request a copy of your data by contacting support through the help form.

Account Security

Your account is protected by SSL encryption and an OTP verification step at login. Never share your credentials; report suspected unauthorized access immediately via live chat.

Cookie Policy

We use cookies to keep your session active and remember your payment preferences. You can manage cookie settings in your browser at any time without losing your account data.

Requesting Changes

To update your registered email, linked PayPal address, or Venmo handle, submit a request through the account settings page and complete the verification step.

REACH US DIRECTLY

How to Contact Us About These Terms

If a term is unclear, or you need to report a dispute tied to a PayPal, Venmo, or Play+ transaction, our team is the right starting point. Reach us through the live chat in your account dashboard, by email, or through the help form — whichever fits your situation. We aim to send an initial response to written queries within one business day.

Live Chat Open the chat widget from your account dashboard for real-time help with terms questions, transaction disputes, or account-access issues.
Email Support Send a detailed message to our support address for written documentation of any terms-related concern, including payment or withdrawal disputes.
Help Form Use the in-account help form to submit a structured request — attach screenshots of transactions or account notices to speed up the review.

Common Questions About Our Terms

The questions below cover what most account holders ask about their rights, payment rules, and how to act on something in these terms. If your question is not here, live chat or email support can walk you through it.

Yes. Access to specific features — sportsbook wagering, casino games, account funding — depends on whether online gambling is permitted under your state's law. Eligibility is confirmed when you create your account.

Close your account before the revised terms take effect and contact support to process your remaining balance. We will settle any open transactions before the account is deactivated.

Yes. Deposits via PayPal or Venmo must come from an account registered in your name. Withdrawals are returned to the same wallet used for the deposit, subject to identity verification being complete.

Submit a data-access request through the help form in your account settings. Our team will respond within the timeframe required by applicable state law and provide your records securely.

Contact us via live chat or email with your account ID and the relevant transaction or event reference. We review disputes against the current posted terms and respond in writing.

Yes. Play+ transactions are governed by the same account terms as PayPal and Venmo. Any dispute involving a Play+ card balance follows the standard payment-dispute process outlined in the terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.