Reference

What You Agree To When You Use flagshipsports

Every account on flagshipsports is governed by the terms laid out here — covering your rights, our obligations, how your data is handled, and what conditions apply when you deposit via PayPal, Venmo, or Play+.

State-dependent eligibilityPayPal, Venmo, Play+ coveredUS account rightsData retention policyContact path included
flagshipsports What You Agree To When You Use flagshipsports
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Handle Your Data

Your personal data — name, contact details, payment method identifiers from PayPal or Venmo, and identity verification documents — is stored under SSL encryption and is never sold to third parties. We retain account data for as long as your account is active and for a legally required period after closure. You may request a copy of your stored data or ask us to correct inaccuracies by contacting us through the email channel listed above. Cookie data collected on the platform is used solely for session management and fraud detection, not for external advertising profiling.

SSL Encryption

All account data, including PayPal and Venmo transaction references, is encrypted in transit and at rest using industry-standard SSL protocols.

Data Retention

We keep your account records for the duration of your account and for the legally required period afterward. Closed accounts are not purged immediately.

Cookie Use

Cookies on flagshipsports manage your login session and detect unusual access patterns. We do not use cookie data to build ad profiles outside the platform.

Data Access Rights

You can request a full copy of your stored personal data or ask us to correct any inaccuracy. Submit that request through our account support email channel.

LEGAL CONTACT PATHS

Reach Us for Policy or Account Questions

If you have a specific question about how a term applies to your account — a payment dispute involving PayPal, a data request, or a question about account access in your state — these are the right channels to use. Each path routes to a team member who handles account and policy matters specifically, not general customer service.

Live Chat Start a live chat session directly from your account dashboard. Policy and account-access questions are handled there during platform operating hours.
Email Support Send detailed policy inquiries, data requests, or dispute documentation to our account support email. We aim to respond within one business day.
Account Help Center Your account settings include a Help section with state eligibility notes, payment-method conditions and links to the current version of these terms.

Common Questions About Your Rights and Our Policies

These questions cover the most common things account holders ask when they first read through our legal terms — from how state law affects their access to what happens to their data if they close their account.

Access depends entirely on your state's law. We do not claim nationwide legality or hold a federal licence. Check your state's current rules before opening an account or making a deposit.

We collect the transaction reference and your account identifier from PayPal or Venmo — not your full wallet credentials. That data is encrypted and used only for payment reconciliation and fraud checks.

Yes. Email our account support team with your account ID and a data access request. We'll compile and send your stored personal information within the timeframe required by applicable law.

Closure does not erase your records immediately. We retain them for a legally required period after closure, then delete them. You can ask us how long that retention window is for your specific situation.

We send an email notification to the address on your account when terms are updated. The updated version is also posted in your account's Help section with an effective date clearly marked.

Start with live chat for fast account-level questions, or email support for anything that needs documentation — like a disputed Play+ prepaid card transaction or an identity verification issue.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.