What We Collect and Why We Collect It
flagshipsports collects the information needed to run your account, process transactions, and meet the compliance requirements that apply in eligible states where access is permitted under local law. At registration, we collect your legal name, date of birth, email address, phone number, and mailing address —
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all required for identity verification. When you connect a payment method, we record transaction references for PayPal transfers, Venmo wallet IDs, and Play+ card activity; we do not store full card numbers on our servers. Device identifiers, IP addresses, and session logs are captured automatically when
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you access your account on mobile or desktop, and we use that data to detect unauthorized access attempts. We may also collect behavioral data — pages visited, games opened, session duration — to improve the account experience. Data is shared only with payment processors, identity-verification partners,
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and state-level compliance authorities where required. We do not sell your personal information to third-party marketers. Retention periods vary by data type: transaction records are kept for the duration required by applicable financial regulations, while behavioral analytics are held no longer than necessary for operational purposes.
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You can request a full export or deletion of your personal data at any time through the account settings page or by contacting our support team directly.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.